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Privacy Policy

Effective Date: April 29, 2026

Updated: October 26, 2026

Website: https://www.valleyrescuemission.org

 

1. Introduction

Valley Rescue Mission (“we,” “our,” or “us”) is committed to protecting the privacy of our donors, volunteers, clients, and website visitors. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website and interact with our integrated third-party service providers.

 

2. Information We Collect

  • Personal Information: We collect information you provide directly, such as your name, email address, mailing address, phone number, and employer. 

  • Donation & Volunteer Data: Information provided for donations or volunteering is collected via our partner, Bloomerang. This includes payment details, gift history, and engagement records.

  • Residential Service Applications: When applying for residential services, sensitive personal, health, and demographic information is collected and stored via our client management software, OneStep.

  • In the event of a data breach affecting personal information, we will respond in accordance with applicable legal requirements.

  • Non-Personal Information: We automatically collect IP addresses, browser types, and usage data through cookies and analytics to improve our digital experience. Cookies help us improve website functionality and understand visitor engagement. You may disable cookies through your browser settings, though some site features may not function properly.

 

3. Third-Party Service Providers

To effectively manage our ministry, we partner with specialized platforms. By using our site, you acknowledge your data may be processed by:

  • Bloomerang: Used for donor records, secure payment processing, and volunteer management. Our donation pages link to Bloomerang-hosted forms to ensure PCI-compliant transactions.

  • OneStep: Our primary client management software. All residential service applications submitted through our website are processed and stored securely within the OneStep platform.

  • YouTube: Used to display videos from Valley Rescue Missions YouTube channel. May collect data such as device information, IP address, Referrer URL, and videos viewed. 

  • WIX: Is the website host. WIX may collect IP address, Browser information, Referrer URL, Device operating system, Date and time of visit, Websites visited, Usage data, Click path, Screen resolution, Timestamp, Amount of data transferred, Internet service provider, Geographic location, Device identifiers.

  • Usercentrics for WIX: This app is used to help with compliance for data collection. This app may collect Opt-in and opt-out data, Referrer URL, User agent, User settings, Consent ID, Time of consent, Consent type, Template version, Banner language, IP address, Geographic location.

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4. How We Use Your Information

We use the collected information to:

  • Process donations and issue tax receipts.

  • Manage volunteer schedules and donor engagement via Bloomerang.

  • Review and process residential service applications via OneStep.

  • Communicate ministry updates, inquiries, and campaign impacts.

  • Send marketing or fundraising communications (opt-out available).

  • Improve website performance and comply with legal, auditing, or healthcare regulatory obligations.

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5. Data Retention & Security

  • Retention: We retain personal information, including data stored in OneStep and Bloomerang, in accordance with required retention schedules and legal necessity.

  • Security: We and our partners implement industry-standard security, including SSL/TLS encryption. Valley Rescue Mission does not store full credit card numbers on internal servers; all payments are handled by PCI-compliant processors.

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6. Sharing Your Information

Valley Rescue Mission does not sell, rent, trade, or otherwise share donor, volunteer, or client personal information for commercial marketing purposes.. We only share information with trusted partners (like Bloomerang and OneStep) necessary to perform the functional services described in this policy. Donor information is kept confidential and used solely for ministry operations, receipting, stewardship, and communication regarding the impact of gifts.

 

7. Your Rights & Compliance

  • Email (CAN-SPAM): We include "unsubscribe" links in all marketing emails and honor opt-out requests promptly.

  • Certain state or international privacy laws may provide you rights to access, correct, or request deletion of your personal information where applicable.

  • Children’s Privacy: We do not knowingly collect data from children under thirteen (13).

  • International Data: As we are based in the U.S., data collected may be transferred to and processed in the United States.

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8. Third-Party Links

Our website contains links to external sites (such as the Bloomerang portal and OneStep application portal). We are not responsible for the privacy practices of these external sites and encourage you to review their specific policies.

 

9. Contact Information

For questions regarding this policy or your data, please contact:

Valley Rescue Mission

2903 2nd Avenue

Columbus, GA 31904

Phone: (706) 322-8267

Email: privacy@valleyrescue.com

 

10. Changes to This Policy

We may update this policy periodically. Updates will be posted on this page with a revised "Effective Date."

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